Contact Information & Legal Notice
Contact Information & Legal Notice
Last updated: September 14, 2026
This page provides contact and customer service information for CoastalIvory.
Store Details
Store name: CoastalIvory
Website: coastalivory.com
Customer support email: info@coastalivory.com
Customer Service
If you have a question regarding your order, shipping, returns, refunds, sizing, payments, products, or any other matter, please contact our customer support team at:
To help us respond as quickly as possible, please include:
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Your full name
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Your order number, if applicable
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The email address used to place your order
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A clear description of your question or issue
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Clear photos, if your message relates to a damaged, defective, incorrect, or otherwise problematic product
Response Times
We aim to respond to customer inquiries as quickly as reasonably possible.
During busy periods, promotional events, sale periods, weekends, or public holidays, response times may be longer than usual.
Sending multiple messages regarding the same request may not result in a faster response. We recommend including all relevant information in your initial message so our customer support team can assist you efficiently.
Customer Support Approach
At CoastalIvory, our goal is to provide clear, fair, and helpful customer service.
If you experience an issue with your order or purchase, please contact us so that we can review the circumstances and work with you toward an appropriate solution in accordance with our store policies and applicable law.
Website Information
Information provided on coastalivory.com is intended for general shopping, product, and informational purposes.
We make reasonable efforts to ensure that product descriptions, pricing, availability, sizing information, photographs, promotions, and other website content are accurate and up to date.
However, errors, inaccuracies, or omissions may occasionally occur.
We reserve the right to correct errors, inaccuracies, or omissions and to update information where appropriate, subject to applicable law.
If you notice information that you believe is incorrect, please contact us at:
Legal Notice
Your use of our website and purchases from CoastalIvory are also subject to our applicable store policies, including our:
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Terms of Service
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Privacy Policy
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Shipping Policy
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Returns & Refund Policy
Nothing on this page is intended to exclude, restrict, or limit any rights or remedies that cannot legally be excluded under applicable federal, state, or local law.
Contact Us
For customer service, order-related questions, or general inquiries, please contact:
CoastalIvory
Website: coastalivory.com
Email: info@coastalivory.com