Terms of Service
Terms of Service
Last updated: September 14, 2026
Welcome to CoastalIvory.
These Terms of Service (“Terms”) apply to your access to and use of coastalivory.com (the “Site”) and to any purchases made through our website.
By accessing or using our Site, or by placing an order with CoastalIvory, you agree to be bound by these Terms.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or jurisdiction of residence, or that you have permission from a parent or legal guardian to use this website.
You may not use our products, services, or website for any illegal, fraudulent, or unauthorized purpose.
You must not violate any applicable federal, state, or local laws or regulations while using our services.
Product Information
We make reasonable efforts to display product descriptions, colors, sizes, photographs, specifications, and other product information as accurately as possible.
However, actual colors and appearance may vary depending on your device, screen settings, lighting conditions, and other factors.
Product images are provided for illustrative purposes. Minor differences in color, appearance, packaging, or other details may occur.
We reserve the right to modify product descriptions, specifications, pricing, and availability at any time without prior notice.
Pricing
All prices are displayed on our website and may be changed at any time without prior notice.
We reserve the right to correct errors relating to pricing, product information, promotions, discounts, or availability.
If an order is affected by an obvious pricing, listing, or product information error, we may contact you to resolve the issue or cancel the affected order.
If we cancel an order after payment has been successfully processed, the applicable amount will be refunded to the original payment method.
Orders
When you place an order through CoastalIvory, you agree to provide current, accurate, and complete information.
After placing your order, you may receive an order confirmation by email.
An order confirmation does not necessarily mean that your order has been finally accepted or shipped.
We reserve the right to review an order before fulfillment, including for payment verification, inventory availability, shipping information, pricing errors, suspected fraud, or other legitimate business reasons.
Refusal or Cancellation of Orders
We reserve the right, where permitted by applicable law, to refuse, cancel, or limit an order.
This may include situations involving:
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Incorrect or incomplete customer information
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Payment authorization issues
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Suspected fraudulent activity
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Product availability issues
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Pricing or listing errors
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Unusual or suspicious order activity
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Violations of these Terms
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Other circumstances that reasonably prevent us from fulfilling the order
If we cancel an order after payment has been collected, we will issue the appropriate refund to the original payment method.
Shipping and Delivery
Shipping and delivery times provided on our website are estimates and are not guaranteed unless expressly stated otherwise.
Please review our Shipping Policy for information regarding processing times, estimated delivery times, shipping carriers, and direct supplier fulfillment.
Some CoastalIvory products may be fulfilled and shipped directly by third-party suppliers. These suppliers may be located outside the United States, including in China.
Orders may therefore be shipped internationally before reaching their final destination in the United States.
Delays caused by shipping carriers, customs processing, severe weather, public holidays, incorrect addresses, or circumstances outside our reasonable control may affect estimated delivery times.
Returns and Refunds
Returns, refunds, exchanges, and cancellations are handled in accordance with our Returns & Refund Policy.
Our 30-day money-back guarantee is subject to the conditions described in that policy.
Nothing in these Terms is intended to exclude, restrict, or limit any consumer rights or remedies that cannot legally be excluded under applicable federal, state, or local law.
Payments
We accept the payment methods displayed and available during checkout.
Depending on availability, these may include major credit or debit cards, Shop Pay, Apple Pay, Google Pay, or other payment methods.
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